Frequently Asked Questions
1. What makes your soaps different?
Answer: Our soaps are handcrafted in small batches using nourishing oils, butters, and skin-loving ingredients. We formulate them to cleanse without leaving your skin feeling stripped or tight.
🌿 2. Are your soaps suitable for sensitive skin?
Answer: Many of our soaps are made with gentle ingredients that are suitable for sensitive skin. Since every person’s skin is unique, we recommend patch testing first, especially if you have allergies.
🥛 3. Do you use real milk, herbs, or botanicals?
Answer: Yes! Depending on the variety, our soaps may contain ingredients like goat milk, tallow, carrot juice, chamomile, turmeric, clays, honey, oats, and other natural botanicals.
🧴 4. How long does one bar last?
Answer: With proper care, one bar typically lasts 3–6 weeks. Keeping it dry between uses with a soap dish or soap saver will help it last even longer.
🫧 5. Can I use it on my face?
Answer: Many customers do, especially our gentler bars. However, facial skin varies from person to person, so discontinue use if irritation occurs.
🚿 6. Can I use it on my whole body?
Answer: Absolutely! Our soaps are designed for everyday use on your hands and body.
🌱 7. Are your soaps natural?
Answer: We use high-quality oils, butters, and carefully selected ingredients. Some bars may also contain cosmetic-grade colorants or fragrance oils to improve appearance and scent while remaining skin-safe.
🐄 8. Are your soaps vegan?
Answer: Not all of them. Some of our signature soaps contain grass-fed beef tallow, while others are completely plant-based. Each product page clearly lists the ingredients.
🐰 9. Are your products cruelty-free?
Answer: Yes. We do not test our products on animals.
⏳ 10. Why do you mention an 8-week cure?
Answer: Cold process soap needs time to cure. During this period, excess water evaporates, creating a harder, longer-lasting bar with a richer lather.
🌸 11. Do your soaps help with eczema, acne, or psoriasis?
Answer: Our soaps are made to gently cleanse and care for the skin, but they are not intended to diagnose, treat, cure, or prevent any medical condition. Many customers enjoy how their skin feels after using them, but results vary.
📦 12. How long does shipping take?
Answer: Orders are typically processed within 1–3 business days. Shipping times depend on your location and the selected shipping method.
🎁 13. Can I send your soaps as a gift?
Answer: Yes! Our soaps make wonderful gifts for birthdays, holidays, weddings, baby showers, and self-care packages.
📋 14. What ingredients are in each soap?
Answer: Every product page includes a complete ingredient list so you know exactly what’s in your bar.
💰 15. Why are handmade soaps more expensive than grocery store soap?
Answer: Each bar is handcrafted in small batches using premium oils, butters, botanicals, and a lengthy curing process. Handmade soap is made for quality, not mass production.
🧼 16. How should I store my soap?
Answer: Store unused bars in a cool, dry place. During use, let the bar dry between washes using a draining soap dish.
💳 17. What payment methods do you accept?
Answer: We accept all major credit and debit cards, along with the payment options available at checkout.
🔄 18. Do you accept returns?
Answer: For hygiene reasons, our soaps cannot be returned. If your order arrives damaged or there’s an issue with it, please contact us and we’ll make it right.
❤️ 19. Which soap should I choose?
Answer: It depends on your preferences! Whether you’re looking for an unscented everyday bar, an exfoliating soap, or a luxurious creamy lather, there’s a Latherela soap for you.
🌐 20. Where can I shop?
Answer: Visit Latherela.com to browse our collection and have your favorite soaps delivered right to your door.